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Free Thinking, 16 August 2023: our latest newsletter

How can the pensions industry endear itself to a generation armed with slick banking apps and smooth-talking chatbots? Quietroom continues to gaze into the future of pension communications.

Bank to the future

The industry’s hopes and fears for the future of pensions communications
Rhys Williams, Quietroom Director
Anyone who’s read The Hitchhikers’ Guide to the Galaxy will know that the question is always more important than the answer (and anyone who hasn’t needs to stop wasting their life and pick up a copy). Engagement is often touted as the answer to pension communications. But opinion is divided on what the question is. In his latest blog, Quietroom director Rhys Williams explains what happened when we canvassed the pensions industry about the future of pensions communications. Spoiler: it raises more questions than answers.

Peas in a pod

Vincent Franklin on good value
Vincent Franklin, Quietroom Director
What does Value for Money mean to Quietroom co-founder Vincent Franklin? His answers are priceless. In the latest episode of V-FM, the Pensions Podcast, Vincent waxes lyrical about investment, the state pension, and why fellow co-founder Mark Scantlebury might be lacking a soul…

Need more Vincent and Mark in your life? Catch the final instalment of their three-part podcast reflecting on 20 years of financial services communications.

Trophy partner

We’re pleased as punch to be up for 2 awards
Caroline Hopper and Julia Fox, Quietroom Lead Consultants
Sometimes, hard work is its own reward. And sometimes it’s nice to have something shiny to display on a shelf. That’s why being nominated for two awards is a win-win for Quietroom.

Our fabulous Lead Consultants, Caroline Hopper and Julia Fox are finalists for the Professional Pensions Rising Star, Excellence in Customer Service and Communication Award.

And Julia Fox’s brainchild, our pensions buyout toolkit, has been shortlisted in this year’s PMI Pinnacle Awards. The toolkit makes communications around buyout a breeze. Julia thought members of some pension schemes were being short-changed on communication. So she created an easier way for schemes of all sizes and budgets to give their members what they need.

What’s so brilliant about the toolkit?

Well, it:
👜 includes a full suite of all the letters you need to communicate buyout to your members
👉 lets you choose (and pay for) only the letters you need
🤓 features letters that are expertly-written, member-tested, and legally checked
🎯 includes 2 hours of consultancy, to set you on the right path
🦊 was conceived and created by the brilliant Julia Fox (need we say more?)
🏆 is shortlisted for a PMI Pinnacle award

To get your hands on it, get in touch with us.